About us

Goral Assistance has been a trusted and reliable provider of medical, technical, and wellness assistance services in Israel since 2002, and in Canada since 2010. We help locals, ex-pats, and tourists meet their specific medical needs in the comfort of their homes, or hotels when they are traveling. 

We operate a 24/7 Customer Service Hotline with highly experienced and multilingual staff who can respond to our client’s needs in their language. Our team speaks English, Hebrew, French, Spanish, and Russian.

Our company provides concierge and other lifestyle services to American Express cardholders and EL AL Top Platinum Frequent Flyers, ensuring that you will get nothing but the best and most reliable services in the market.

In light of the COVID-19 pandemic, Goral Assistance Israel and Canada are now offering COVID-19 testing services for individuals and organizations. We have a vast network of partner laboratories that we work with to provide in-residence and/or in-office testing to keep households and offices COVID-free.

Goral Assistance is your partner at every moment and committed to serving you to your satisfaction.